probet88 Privacy Policy

1 Introduction

probet88 ("we", "us", "our") operates the online gaming and sports betting platform accessible at probet88.one (the "Platform"). This Privacy Policy applies to all Users who access or use probet88 Services, whether through a desktop browser, mobile browser, or any other means of access.

probet88 processes personal data in accordance with applicable international data protection standards and is committed to handling your information responsibly, transparently, and only for legitimate purposes directly related to the operation of the probet88 Platform and the delivery of Services to you.

By creating a probet88 account or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of probet88 immediately.

2 Data We Collect

probet88 collects personal data in the following categories:

probet88 does not knowingly collect sensitive personal data beyond what is required for identity verification and anti-money laundering compliance purposes. Where such data is collected, it is handled with heightened security controls.

3 How We Use Your Data

probet88 uses your personal data for the following purposes:

• Account Registration & Management: To create and maintain your probet88 account, verify your identity, and enable probet88 login and access to Services.
• Service Delivery: To process bets, casino game sessions, deposits, withdrawals, and all gaming transactions in Malaysian Ringgit (MYR).
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorised account access, and abuse of the probet88 Platform.
• Legal & Regulatory Compliance: To comply with applicable anti-money laundering laws, Know Your Customer (KYC) obligations, and requirements of international gaming authority standards under which probet88 operates.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through probet88's 24/7 support channels.
• Responsible Gaming: To implement and enforce deposit limits, self-exclusion elections, and other responsible gaming measures you have activated, and to identify patterns of play that may indicate problem gambling.
• Marketing & Promotions: To send you probet88 promotional offers, bonus notifications, and relevant communications where you have consented to receive them. You may opt out of marketing communications at any time.
• Platform Improvement: To analyse usage data, identify technical issues, and improve the probet88 Platform, game library, and user experience for all Malaysian players.

4 Legal Basis for Processing

probet88 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the probet88 Terms & Conditions agreement with you, including account creation, transaction processing, and delivery of gaming Services.
• Legal Obligation: Processing required to comply with applicable laws, including KYC verification, AML record-keeping, and regulatory reporting obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

5 Cookies & Tracking Technologies

probet88 uses cookies and similar tracking technologies on the Platform. These include:

• Essential Cookies: Required for the Platform to function, including session management, probet88 login authentication, and security tokens. These cannot be disabled without impairing Platform functionality.
• Analytics Cookies: Used to understand how players interact with probet88, which pages are visited most frequently, and where technical errors occur. This data is aggregated and anonymised.
• Preference Cookies: Used to remember your language preference, display settings, and other personalisation choices.
• Marketing Cookies: Used to deliver relevant probet88 promotional content and measure the effectiveness of marketing campaigns. These are only set with your consent.

You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the probet88 Platform.

6 Sharing Your Data

probet88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. probet88 may share your data with the following categories of recipients:

• Payment Processors: Malaysian payment service providers (including Touch 'n Go eWallet, Boost, DuitNow, FPX operators, Maybank, CIMB, and Public Bank) to process deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification services used to fulfil probet88's legal obligations.
• Game Providers: Software providers whose games are available on the probet88 Platform, to the extent necessary to deliver game sessions and record outcomes.
• IT Infrastructure & Security Providers: Cloud hosting, cybersecurity, and DDoS protection providers engaged by probet88 to maintain Platform integrity.
• Law Enforcement & Regulatory Authorities: Where required by applicable law, court order, or regulatory directive, probet88 will disclose personal data to the relevant authorities.

All third parties with whom probet88 shares personal data are contractually required to process such data only for specified purposes and in accordance with applicable data protection standards.

7 Data Retention

probet88 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:

• Active Account Data: Retained for the duration of your probet88 account registration and for a period of at least five (5) years following account closure, in compliance with AML and KYC record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with applicable financial record-keeping requirements.
• Marketing Consent Records: Retained until consent is withdrawn and for a reasonable period thereafter to demonstrate compliance.
• Technical & Usage Logs: Retained for up to two (2) years for security monitoring and platform improvement purposes, then deleted or anonymised.

8 Data Security

probet88 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and probet88 servers.
• Encrypted storage of sensitive data at rest, including password hashes and financial information.
• Role-based access controls ensuring that probet88 staff only access personal data necessary for their specific function.
• Regular security assessments, penetration testing, and vulnerability scanning of the probet88 Platform.
• Two-factor authentication (2FA) options for all probet88 user accounts to reduce the risk of unauthorised access.

While probet88 takes data security seriously, no method of internet transmission or electronic storage is completely secure. probet88 will notify affected users promptly in the event of a data breach that is likely to result in a risk to your rights and interests.

9 Your Rights

Subject to applicable law, you hold the following rights in respect of your personal data held by probet88:

• Right of Access: You may request a copy of the personal data probet88 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to probet88's legal obligations to retain certain data.
• Right to Restrict Processing: You may request that probet88 restricts processing of your data in certain circumstances.
• Right to Data Portability: You may request a structured, commonly used copy of personal data you have provided to probet88.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing.

To exercise any of the above rights, please contact the probet88 data protection contact at [email protected]. probet88 will respond to all verified requests within a reasonable timeframe, typically within 30 calendar days.

10 Children & Minors

probet88 strictly prohibits use of the Platform by persons under the age of 21 years. probet88 does not knowingly collect personal data from individuals under 21. If probet88 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account closed without notice.

If you have reason to believe that a minor has accessed probet88 and provided personal data, please contact probet88 support immediately so that appropriate action can be taken.

11 Cross-Border Data Transfers

probet88 may transfer personal data to service providers and infrastructure partners located outside of Malaysia. Where such transfers occur, probet88 ensures that adequate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with internationally recognised standards.

probet88 will not transfer your personal data to any jurisdiction that does not provide an adequate level of data protection without implementing appropriate supplementary safeguards.

12 Policy Amendments

probet88 reserves the right to update this Privacy Policy at any time to reflect changes in data processing practices, legal requirements, or Platform operations. Where material changes are made, probet88 will provide notice via the Platform or registered email address prior to the changes taking effect. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision.

Continued use of the probet88 Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy.

13 Contact Us

For all privacy-related enquiries, data subject access requests, or concerns regarding probet88's handling of your personal data, please contact:

• Data Protection Contact: probet88 Privacy Team
• Email: [email protected]
• Live Chat: Available 24/7 via the probet88 Platform

probet88 takes privacy enquiries seriously and will acknowledge all formal requests within 5 business days.